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全渠道客户战略

排名前5位的Freshdesk竞争对手和替代方案

寻找成本效益更高的全渠道客户服务软件?了解这5个Freshdesk的替代品,它们提供更具统一性和流畅度的客户体验,适合以客户为中心的企业。

通过对话式商务改变客户旅程

透过对话式商务 (Conversational Commerce),改变您的客户旅程并透过讯息、视频和语音提供个性化和一致的体验给您的客户。学习如何规划顾客旅程并找出漏洞以提供更好的体验。

聊天机器人如何帮助大规模提供全渠道体验

聊天机器人 (Chatbot) 如何在全渠道体验中发挥作用?除了能够自动回答常见问题,释放代理时间并为业务节省费用,再能帮助企业实现全渠道客户支持。

CX Blueprint for
E-commerce Success

Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications

Why You Need an All-Seeing, All-Knowing Experience Platform

Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications

CX Blueprint for
E-commerce Success

Let’s face the fact. Today, starting a business is easier than answering ‘where do you see yourself...
Omnichannel Customer Engagement
E-commerce and Retail
cloud communications